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Most orders are prepared and handed off to the courier as quickly as possible. Delivery timing depends on the destination, the shipping method chosen at checkout, and the carrier’s network.
Tracking Your Package
Once your parcel is on the way, you can follow its progress. See: How do I track my order.
- Some orders with multiple items might ship in separate boxes with different tracking numbers and delivery dates.
Carrier Timelines & Delays
Transit times are controlled by the delivery company and may shift due to volume, weather, or local conditions. If you need to speak with the courier directly, visit How do I contact the carrier.
Still Waiting?
If your parcel seems late after checking tracking and carrier updates, please submit a ticket so we can review.
Need a Hand?
If you’d like more assistance, reach out here and we’ll reply within 48 hours.